Refund Policy

Thank you for shopping at ShyBurro. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we’re here to help.

1. Returns

You have 14 days from the date of delivery to request a return.

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.

• In the original packaging.

• Accompanied by a valid proof of purchase or receipt.

Items that are returned damaged, worn, or without original packaging may not be eligible for a full refund.

2. Non-Returnable Items

Certain types of items are non-returnable and non-refundable, including:

• Gift cards

• Downloadable digital products

• Perishable goods (e.g., food, flowers)

• Personalized or custom-made items

• Clearance or final sale items

Please check the product page for return eligibility before purchasing.

3. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.

Refund processing time:

• Credit or debit card payments may take 5–10 business days to appear on your statement.

• Other payment methods (e.g., PayPal, store credit) may vary depending on the provider.

Shipping charges are non-refundable, unless the return is due to a defect or error on our part.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [Your Contact Email] with your order number and a description of the issue.

5. Return Shipping

You will be responsible for paying your own shipping costs for returning your item unless the return is due to our error (e.g., defective or incorrect item). We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee we will receive your returned item.

6. How to Start a Return

To request a return or exchange, please contact us at: